SUKOON FIT

Sukoon Fit — Shipping Policy

Last updated: 29 July 2026

Where we deliver

We ship to addresses in the United States only, including all 50 states. If you are not sure whether we can reach your address, email support@sukoonfit.com before ordering.

What it costs

Shipping is free on every order. The price you see is the price you pay: all applicable US import duties and taxes are prepaid by us before dispatch (Delivered Duty Paid). Nothing further is owed on delivery, and the courier will not ask you for anything.

Ordering is temporarily paused

We can't take payment online right now, so nothing is shipping on the dates below yet. Join the waitlist at checkout with your email — no card, no charge — and we'll email you once ordering (and a real ship date) resumes.

Where it's made, and where it ships from

The Taskin Hoodie is made in Pakistan — cut and sewn in Faisalabad. That does not change, wherever it happens to ship from.

Pre-orders will be fulfilled from a United States warehouse, which is why post-launch delivery is measured in a few business days rather than a couple of weeks. Stock has not yet moved there, which is precisely why we are giving you a ship date rather than a transit time.

Paying

We are not able to take payment through the site right now. Joining the waitlist collects only your email — no card details are requested.

Tracking

You will get a tracking number by email once your order is dispatched. You can also look it up at sukoonfit.com/track-order using your order number and email address.

If delivery fails

If the courier cannot deliver — nobody available, or an incomplete address — they will normally try again or hold the parcel for collection. If it comes back to us because of something at your end (an incomplete address, being unreachable, or refusing delivery without a reason), email us and we will work out how to get it to you. A second delivery attempt may carry a shipping charge.

If it comes back because of a mistake at our end — a wrong label, for instance — we resend at no cost to you.

Lost in transit

If tracking shows no movement for more than 15 business days after dispatch and the courier cannot locate the parcel, email us with your order number. We will treat it as lost and, whichever you prefer, resend the same items at no cost (subject to stock) or refund you in full. We do not pass courier-side losses back to you.

Damaged or tampered packaging

Please check the outer packaging when it arrives. If it is visibly damaged or looks like it has been opened, photograph it before opening if you can. If the hoodie inside is damaged, email us with photos and your order number and we will arrange a replacement at no cost. See the Refund Policy for the full picture.

Getting your address right

Please double-check your shipping address before confirming. If you spot a mistake, email us straight away and we will do our best to correct it before dispatch — with a pre-order there is usually plenty of time. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address given at checkout.

Returns

30 days from delivery. Full refund, no questions asked. You cover return shipping. Full details in the Refund Policy.

Governing law

This policy is governed by the law of the US state in which you live, and nothing in it limits any consumer-protection right you have under that state's law — including your right to bring a claim where you live, small claims court included. Sukoon Fit is operated from Pakistan; we do not ask you to bring claims there.

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