SUKOON FIT

Sukoon Fit — Shipping Policy

Last updated: 15 October 2026

Where we deliver

We deliver within Pakistan only. International delivery is not offered. If you are not sure whether we can reach your address, email support@sukoonfit.com before ordering.

What it costs

Shipping is free on every order. The price you see is the price you pay, with no extra delivery charge. These are domestic deliveries within Pakistan.

How long it takes

Orders are dispatched within Pakistan after payment has been verified. Delivery after dispatch typically takes 4 to 5 business days.

These are estimates, not guarantees — actual timing depends on the courier, your location, and public holidays. We are not liable for delays caused by the courier, weather, public holidays or other circumstances outside our reasonable control.

Business days are Monday to Friday. Orders placed at the weekend or on a public holiday are processed the next business day.

Where it's made, and where it ships from

The Taskin Hoodie is made in Pakistan — cut and sewn in Faisalabad. That does not change, wherever it happens to ship from.

Orders are fulfilled within Pakistan and delivered by a local courier after payment verification.

Paying

Payment is by bank transfer only to the Meezan Bank account shown at checkout. Your order is awaiting payment until we verify receipt. Email your transfer receipt and order number to support@sukoonfit.com.

Tracking

You will get a tracking number by email once your order is dispatched. You can also look it up at sukoonfit.com/track-order using your order number and email address.

If delivery fails

If the courier cannot deliver — nobody available, or an incomplete address — they will normally try again or hold the parcel for collection. If it comes back to us because of something at your end (an incomplete address, being unreachable, or refusing delivery without a reason), email us and we will work out how to get it to you. A second delivery attempt may carry a shipping charge.

If it comes back because of a mistake at our end — a wrong label, for instance — we resend at no cost to you.

Lost in transit

If tracking shows no movement for more than 15 business days after dispatch and the courier cannot locate the parcel, email us with your order number. We will treat it as lost and, whichever you prefer, resend the same items at no cost (subject to stock) or refund you in full. We do not pass courier-side losses back to you.

Damaged or tampered packaging

Please check the outer packaging when it arrives. If it is visibly damaged or looks like it has been opened, photograph it before opening if you can. If the hoodie inside is damaged, email us with photos and your order number and we will arrange a replacement at no cost. See the Refund Policy for the full picture.

Getting your address right

Please double-check your shipping address before confirming. If you spot a mistake, email us straight away and we will do our best to correct it before dispatch — though we do process orders quickly. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address given at checkout.

Returns

30 days from delivery. Full refund, no questions asked. You cover return shipping. Full details in the Refund Policy.

Governing law

This policy is governed by applicable Pakistani law. Nothing here limits any privacy or consumer-protection rights available to you under applicable law, including relevant provincial or territorial law.

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